Borrowing

You can borrow up to 30 items for up to three weeks each on your membership card, with the option to renew for a further three weeks in most cases.

The date each item is due can be found on the issue slip printout. If we have your email address, you will get an email reminder three days before items are due back. There is a rental fee for DVDs, music CDs, CD-ROMs and new magazines. We also have a rental collection of bestsellers - if you want to read the latest bestseller without having to wait.

You can check your record, renew an item or place a hold online. You will need your library card number and PIN. If you haven't already selected a PIN for your card, phone or email the library and we can set one up for you. You can change your PIN at any time by going to Log into My Account.

Tip: Read how to autosave your library card number and PIN on your computer.

Renew

You can renew most items on the library self-issue kiosks or online using your library card and PIN. You can renew once, by the due date, provided there are no reserves on item. To renew online:

  • Go to Log into My Account from the website or catalogue
  • Enter your library card number and PIN to log in
  • Go to the Checkouts tab. Select any items you wish to renew and click Renew.

Reserves

If the item you want is on loan or at one of our other libraries, you can reserve it. You will be notified when the item is available. Chldren's and teen books are free to reserve; all other items have a charge of $1.50, payable on collection.

To reserve an item online:

  • Log in with your library card number and PIN.
  • Find your title in the catalogue.
  • Click Place Hold and select your pick-up location. You also have the option of suspending the pick-up date if you are going to be away - just go to the Holds tab. 

Returns

You can return items to Rangiora, Oxford or Kaiapoi libraries. There are after hours return slots at each library as well as a book return box at Woodend (next to Monty's Diner on the corner of Eders Road and Main North Road, Woodend). The Woodend  return box is cleared on a Monday, Wednesday and Friday.

Extended loan charge

If you keep items for longer than the loan period, you will be charged an extended loan charge. Bestsellers, DVDs and CD-Roms are charged at $1.00 per day, adult books are charged at $0.30 per day (maximum charge $12 per item), and children's books are charged at $0.10 per day (maximum charge $5 per item).

Accessing your record online

  • Click on My Account from the catalogue. 
  • Enter your library card number and PIN and click on Log in.

You can check how many items you have borrowed and when they are due back, renew an item or change when and where you want to pick up a hold. 

Get Yourself a Library Username

Instead of trying to remember a library card number something like 28252114303441 you can create a username such as CRAZYCATLADY24!

This username, along with your PIN, can be used to access our website, catalogue, the BookMyne app, and EVEN in place of your library card on the kiosk to borrow books.

To set up a username just pop in to one of your local libraries and ask one of our helpful staff to assist you.  

Reset your forgotten PIN

Forgot your PIN or never knew you had one? You can now reset a forgotten PIN number online.

The PIN is an essential element for accessing online resources. For licensing reasons, users are required to enter their library card and PIN number when accessing eBooks, newspapers, magazines and database material. In the past it was necessary to visit or email the library to recover a forgotten PIN but this can now be done by the user on the spot. An email will be generated with a link that allows them to change their PIN.

With a library and PIN number customers can also log-in to their own library account to update details, renew items, view their borrowing history and see the status of items on Hold.

Interloans

We may also be able to get that book you want from another library. There is a charge for this. Ask at the counter for details.

Library purchase suggestions

You can request that we buy a book, or any other item, for others to enjoy also, using our contact form. All suggestions welcome.

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